Link Another Device

Each new login still needs to be verified.

The easiest way is to do so from another device you’re already logged into.

Mobile -> Desktop

I’m logged in on my mobile and want to log into my desktop

1 Desktop Log in with your username and password, you will be prompted to Verify this device
2 Desktop If you have the Security Key stored in your password manager and can easily copy it over, select Verify with Security Key, otherwise choose Verify with another device
3 Mobile The Verification Request bar will pop up, tap it and choose Accept
4 Desktop A QR code will appear
5 Mobile An option to Scan with this device will appear, scan the QR code
6 Desktop Confirm whether you see the same image on your mobile
Desktop -> Mobile

I’m logged in on my desktop and want to log into my mobile

1 Mobile Log in with your username and password
2 Mobile The Verify this device bar will pop up, tap it
3 Mobile If you have the Security Key stored in your password manager and can easily copy it over, select Use a Recovery Passphrase or Key, otherwise choose Verify with another device
4 Desktop A Verification requested notifitaion will pop up; click on Verify Session, a QR code will appear
5 Mobile An option to Scan with this device will appear, scan the QR code
6 Desktop Confirm whether you see the same image on your mobile
7 Mobile Conversations in your account may not load immediately. If you don’t see them, close (kill) Element and reopen it.
Desktop -> Desktop

I’m logged in on one desktop and want to log into another desktop

1 New desktop Log in with your username and password, you will be prompted to Verify this device
2 New desktop If you have the Security Key stored in your password manager and can easily copy it over, select Verify with Security Key, otherwise choose Verify with another device
3 Original desktop A Verification requested notifitaion will pop up; click on Verify Session
4 Both desktops A window will pop up asking you to Compare unique emoji set
5 Both desktops Check and confirm whether the emoji on both desktops match and are displayed in the same order

(I don’t get how this method of authentication/Security Key transfer works. If anyone can explain it to me, please email element.entree929@aleeas.com)

Mobile -> Mobile

I’m logged in on one mobile and want to log into another mobile

1 New mobile Log in with your username and password
2 New mobile The Verify this device bar will pop up, tap it
3 New mobile If you have the Security Key stored in your password manager and can easily copy it over, select Use a Recovery Passphrase or Key, otherwise choose Verify with another device
4 Original mobile The Verification Request bar will pop up, tap it and choose Accept, a QR code will appear on both mobiles
5 Any mobile An option to Scan with this device will appear on both mobiles, scan the QR code from the other one
6 The other mobile Confirm whether you see the same image on both mobiles
7 New mobile Conversations in your account may not load immediately. If you don’t see them, close (kill) Element and reopen it.
I’m not logged in anywhere at the moment
In such case the only way to verify your device is by inserting the Security Key.

What’s the purpose of device verification

Each time you log into your account, the Security Key must be transferred/inserted to decrypt its contents.

“Verification” is nothing more than transferring this key, just in a more user-friendly way.

If you’re not logged in anywhere, you have no choice but to insert the entire security key.

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